Frequently Asked Questions
Everything you need to know about our premium denim and elevated basics.
How do I find my perfect fit in Mott & Bow denim?
We offer a comprehensive Fit Guide on each product page. Our signature denim comes in various fits including Slim, Straight, and Skinny. If you are between sizes, we recommend checking the specific fabric stretch percentage listed in the product details.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unworn, unwashed items with original tags attached. Returns are easy through our online portal, and exchanges for a different size are always free.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location. Expedited shipping options are available at checkout if you need your items sooner.
How should I care for my jeans to ensure they last?
To maintain the color and integrity of the denim, we recommend washing your jeans inside out in cold water with similar colors. Avoid the dryer when possible; air drying is the best way to prevent shrinkage and fabric breakdown.
Do you ship internationally?
Currently, we ship to the United States and select international locations. Please enter your address at checkout to see if delivery is available to your region and to view calculated shipping costs.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and interest-free installment payments through Affirm.